Blog

  • 19 Sep 2018 by Doug Bruhnke

    On Monday, September 17th we held an Advisory Board meeting for the Global Chamber Baltimore/Washington.

    We send a special thank you to Signe Pringle of Maryland Department of Commerce for hosting this week's meeting. Sincere gratitude and appreciation for everyone’s contribution to today’s discussion and informing the way forward.

    And more special thanks to Brenda Harrington of Adaptive Leadership Strategies, our Board Chair, for her organization and leadership... working through her recent surgery and even calling in on the way home fro  the doctor's office. That's dedication!

    From our Chair Brenda: "I am excited about what came out of our conversation and eager to see how things take shape once we begin putting the pieces together. As we continue to collaborate and put pieces together, I am confident that we can get this plane off of the runway!"

    Read more about our board HERE.

    And we're growing our board... watch for more... and if you're interested to participate, let us know!

    Please watch for our next events including the next Advisory Board meeting.

     

  • 16 Aug 2018 by Doug Bruhnke

    Lee Connor, a freight forwarder and customs broker at member John S. Connor says it’s too early to gauge the whole impact that U.S. tariffs on steel, aluminum and other products could have on trade through the booming shipping hub. But already, he says, he’s seen some effects.

    Lee is president of the century-old John S. Connor Inc., was making improvements to its warehouse at the port this year, but the cost of that project will increase... READ MORE in this Baltimore Sun article.

     

  • 19 Jun 2018 by Doug Bruhnke

    Special thanks to Brenda Harrington for pulling together the regional Advisory Board of the chapter and for leading our discussion yesterday.

    Brenda is a certified executive coach with Adaptive Leadership Strategies, based in Northern Virginia. Her well-developed leadership skills were on full display as she rounded up the 16 of us, and created a path forward.

    Thank you, Brenda!

    We also thank Tania Eggleston for hosting the event at Clements. It's a first-class office facility in the heart of DC, and we discussed the possibility of holding future events at the location as well. Thank you, Tania!

    Regarding next steps, there was solid movement toward creating some specific committees, and that work will progress through the summer, for reporting at our next Advisory Board meeting in September.

    Here's the Advisory Board for Baltimore/Washington. If we missed you, let us know. And send us your photo and bio, too.

    Also in the meantime we are searching for an Executive Director for the region. We're fortunate to have a Deputy Director (Larry Brill), a Chair of the Advisory Board (Brenda Harrington) and a Global Advisor (LeAnn Young)... along with a very strong group of leaders on the Advisory Board. Thank you all!

    I'm leading the Executive Director search... and I'll keep everyone posted. If you have ideas of specific people, please let me know at BWI@GlobalChamber.org.

    The ED is a global business leader who builds the local chapter of Global Chamber. The best case is for an Executive Director to be living in the metro area for a few years with a long term desire to stay. He/she will be experienced and passionate about global business, is consultative, is responsive, has a leader personality, has wide and strong connections, and is entrepreneurial. She/he has the financial flexibility to ramp up revenue and the interest for recurring annual revenue. They often have their own consulting business so that they can cherry-pick opportunities, balancing that cleanly with our work.

    In the meantime we'll keep things moving forward including adding and connecting members, and more.

    All the best, Doug Bruhnke

    Acting Executive Director, Global Chamber Baltimore/Washington

     

     

  • 13 Jun 2018 by Global Chamber

    Global Chamber Baltimore/Washington was pleased to be invited onto 'Aha Radio' with Allan Hirsh this last Tuesday.

    Allan is an experienced business owner, CEO, entrepreneur and a community leader with a passion for strengthening and growing organizations and developing leaders. He created Allan Hirsh Advisors with a mission to help small and mid-size business owners/CEOs become better leaders, better decision-makers, and achieve profitable growth for their businesses.

    Listen to the podcast HERE with Allan,

    Larry Brill, Deputy Director of Global Chamber Baltimore/Washington, and Doug Bruhnke, Founder/CEO of Global Chamber.

    Global Chamber is a growing and collaborating community of CEOs, executives and leaders in 525 metro regions around the world focused on growing global business and advancing business success.

    Our Vision is a world where cross metro and cross border business is as easy as selling across the street. It's happening... it's inevitable... and our global team is making it more of a reality every day.

    We provide members with warm business connections and tailored opportunities just right to grow their business... connecting with customers, trusted partners and expert resources to grow globally. When members engage with Global Chamber®, risk is reduced and cross metro and cross border growth accelerates.

    Global Chamber® is the only organization in the world with hundreds of locations and a mission to help executives grow their business from anywhere to everywhere, while collaborating with organizations in every metro area.

    Our Mission is to accelerate cross-border trade and investment by engaging top executives and regional leaders with connections and information to grow business, increase community success and change the world.

    Thank you, Allan for the opportunity!!

    More about Allan Hirsh HERE. Hear the program on Tuesdays!

     

  • 02 May 2018 by JAINABA CEESAY

    On May 1st Global Chamber® Baltimore/Washington hosted U.S Senator Ben Cardin of Maryland at the Maryland Department of Commerce, Maryland International Trade Center on Inner Harbor in Baltimore,

    Among Senator Cardin's leadership responsibilities is serving as Ranking Member of the Small Business & Entrepreneurship Committee and member of the Senate Foreign Relations Committee.

    Guests included Maryland Secretary of Commerce Michael Gill, Charles R. Conner III ESQ., Deputy State Director at the Office of U.S. Senator Chris Van Hollen, President of Howard County and Hispanic Chambers of Commerce, plus other Global Chamber® executives, government officials and Global Chamber® Advisors. Thank you all!

    And a big thank you to Rev. Jerome Stephens, Community Outreach Director at Senator Cardin’s office for putting the meeting together! Thank you Andrew Kreinik of MD Dept of Commerce for reaching out to host the meeting.

    Topics included Free and Fair Trade, tariffs, and SBA Import and Export loans!

    Thank you Senator Cardin for always championing Maryland for Global Trade!

    After my opening remarks, I was pleased to introduce Secretary of Commerce for State of Maryland Michael Gill. Then I introduced Senator Ben Cardin.

    Senator Cardin expressed his gratitude for the Global Chamber® for facilitating global connections especially in Maryland, which is a prime location due to its proximity to the Nation’s capital and his ability to reach many businesses in the community. Among the discussions were NAFTA as discussions continue with USA, Canada and Mexico, Tariffs concerns as the state of Maryland is a large Importer of steel. He expressed optimism on U.S being a dominant economy, but yet depends on global order to continue its trade viability.

    The remarks were followed by open dialogue, where several global business entrepreneurs on the African continent in countries such as Liberia, Sierra Leone, The Gambia, Tanzania, and Senegal, and in Asia in countries including South Korea, expressed some of the challenges they encounter accessing capital for international financing, and the risk averse nature of some specialized government agencies and financial institutions. Senator Cardin was receptive to the feedback and promised to look in to it. The Senator further emphasized forums like these to be hosted in the near future for ongoing dialogue.

    A Q & A was followed with a discussion on the North and South Korea recent bilateral talks, TPP - Trans Pacific Partnership and issues with China Fair Trade and IP concerns by U S companies.

    There was also this comment by Mi Jeong Hibbitts of Global Chamber member company PTC International of Baltimore, and Global Chamber® Advisor for Asia region.

    "Meeting with Senator Cardin was great! We heard his views on recent steel and aluminum tariff issues and even North Korea. He was a great listener. He was particularly interested in hearing the challenges of accessing capital for small-medium sized international companies, and he promised to look into the effectiveness of some financing programs to help small and medium sized companies engaging in international business."

    And there were these final comments  from founder/CEO Doug Bruhnke of Global Chamber®....

    "The Global Chamber® is NOT political, but we appreciate the opportunity to meet politicians who have an impact on how our members do business around the world. Senator Cardin is to be applauded for his taking the time to listen, and for his continued work to help companies grow global trade."

     

    Global Chamber® is a growing and collaborating community of CEOs, executives and leaders in 525 metro regions around the world... connecting members businesses to new opportunities and advancing growth and success. Our Baltimore/Washington chapter is one of our hundreds of locations. Global Chamber® is a registered trademark of Global Chamber, LLC.

     

    Jainaba Ceesay is CEO of EBROSSO Consulting and Global Chamber® Advisor for The Gambia and West Africa Region.

     

  • 27 Apr 2018 by Mi Jeong Hibbitts

    Here's a quick update on the KITA (Korea International Trade Association) meeting that was held at the US Chamber of Commerce and the US Capitol on 04/17. It was a well attended event where “Trade and Investment under the US-Korea Free Trade Agreement” and “New Opportunities for U.S. Exports and Korean Investment” were discussed.

    KITA was established in 1946 with the objective of advancing the Korean economy through trade. Global Chamber welcomes collaboration with all organizations, grow grow business and trade across all metros and borders.

    A few photo explanations;

    • 1st photo, with former US Ambassador to S. Korea Mark Lippert. (Currently with the Boeing Company)
    • 2nd photo with Christina Wong Poy (Center), Administrative Director for Maryland Governor’s Office of Community Initiatives and Governor’s Commission on Asian Pacific Affairs.

    About Mi Jeong Hibbitts 

    Mi Jeong is Director of Global Marketing at PTC International and a member of the Global Chamber Baltimore/Washington Advisory Board. She has 15 years of experience in marketing/advertisement, media, finance and the US government. PTC International is a global business and marketing company helping American manufacturers in agricultural, food and chemical industry reach the growing markets of Asia.

  • 23 Feb 2018 by Global Chamber

    We're pleased to announce our new Advisory Board chair is Brenda Harrington, President of Adaptive Leadership Strategies. Brenda works with organizations to improve business performance by focusing on the development of leadership and professional capabilities.

    Brenda and our regional team together have reached out to the business community, and we're growing the Advisory Board! You can see the latest HERE and more to come. Thank you leaders for jumping in to help grow the impact of Global Chamber in the region. 

    We've met as an Advisory Board this month and we've conducted a survey to discover member needs. The next Advisory Board Meeting is in March... to be announced.

    Together we can help companies grow while improving foreign direct investment, exporting, importing and tourism... for the benefit of regional businesses and communities!


     

  • 17 Dec 2017 by Global Chamber

    Warm connecting' is a focused, effective way of 'networking' advocated and practiced by Global Chamber®.

    It can be a bit chilly outside in Baltimore and DC - especially near the water, but it's warm inside when people meet through warm introductions.

    There are many ways to network. For many of our members, 'warm connecting' is the best because there is some thought about your business goals before making a warm introduction - and the person who is introduced is known and will very likely be interested to meet you. People are too busy these days to take meetings with people they don't know UNLESS the intro is from someone they know AND there appears to be something in it for them, as well.

    Read more about 12 tips on warm connecting HERE. And join us to grow your business in warm and wonderful ways.

    Read more about our members HERE.

    Let's grow from our region to the world!

  • 21 Jun 2017

    The Baltimore USEAC staff, in partnership with the MD/DC District Export Council and the Maryland Department of Commerce, is presenting an export education program to assist Maryland companies with exporting. The program consists of three one-day sessions that offer counseling workshops and individual corporate coaching. Participating companies will have the opportunity to develop export plans over a 10-week period.

    This year the ExporTech Program will be held in Cambridge, MD.

    The proposed schedule Is:

    • July 27 – Export Strategy & Best Practices
    • August 30 – Mechanics of Exporting
    • September 27 – Export Growth Plan

    If interested in participating, please contact USEAC Senior International Trade Specialist, Jolanta Coffey.

  • 21 Jun 2017

    The Maryland Department of Commerce works with a diverse set of partners across the State, country and world to stimulate business growth and job creation in Maryland. Commerce representatives connect with members of the business community to assess immediate needs, long-term trends, and troubleshoot issues that arise. The Department offers a variety of financial assistance programs that can provide loans and loan guarantees, incentivize large-scale capital investments, and support other business activities.

    Commerce also has global representatives that work to attract businesses to Maryland and help connect Maryland businesses with overseas partners. The International Investment and Trade Department provides support to Maryland companies planning to enter new foreign markets or advance export sales. The Department has, in recent years, organized trade missions to China, France, England, South Korea, and Japan.

    Maryland is a natural launch pad for foreign companies looking to establish a U.S. location, given its proximity to Washington D.C.’s international community, access to three international airports, and the State’s diverse and highly-educated workforce. Maryland is home to more than 400 research centers and 50 federal agencies, including the National Institutes of Health, the Food and Drug Administration and the National Institute of Standards and Technology, as well as world-renowned higher education institutions like the U.S. Naval Academy and two of the top 50 universities worldwide: the University of Maryland and Johns Hopkins University. Our world-class Port of Baltimore is the closest East Coast port to the U.S. Midwest.

    For more information about the Maryland Department of Commerce, visit commerce.maryland.gov

     

     

  • 01 Jun 2017

    Flagship Global Sourcing is headquartered in Baltimore, Maryland, with branch offices and personnel in China, Vietnam, and Ireland. The company is the single source solution for retail environment products and services with the value of extraordinary cost savings to their clients. At Flagship Global sourcing, they partner with customers from the idea and design stages, to prototyping and production, through the logistics and distribution of each project. Their global team of experts combines project, renovation, and replenishment needs, whether its flooring, office furniture, fixtures, or supplies, to maximize spend and minimize stress for their customers.

    Want to learn more? Please visit the company's WEBSITE.

     

  • 08 May 2017

     Gryphon International Financing Services, LLC is an international financing consulting business. It assists small and medium-sized exporters in accessing and obtaining financing from U.S. government agencies and other international financing programs based in Washington, D.C.

    Gryphon International advises companies on what financing advocacy programs are available and it works with clients  to obtain financing commitments. The company sets up meetings with policy makers at various financing agencies and it accompanies clients to the agencies for discussions on projects or export sales. Gryphon International Financing educates companies on how to best work with the financing agencies as well as understand realistic time frames for obtaining financing.

    Arthur Pilzar is the CEO of Gryphon International Financing Services. Prior to founding Gryphon International he served as Vice-President at the U.S. Export-Import Bank, an organization that he was part of for 27 years, Art is a seasoned public speaker, having addressed Euromoney, TXF and other international conferences worldwide over the past 40 years. Art has taught international finance at Georgetown University, University of Maryland, and other DC-based colleges and universities.

    Art has extensive experience crafting international financing solutions. He is prepared to travel domestically and internationally with the company's clients to help them sell foreign clients on the benefits of various financing options. 

    Gryphon International Financing Services is located in Odenton, MD. To learn more, please visit the company's WEBSITE.

     

  • 20 Apr 2017

    A recent webinar by Global Chamber® on March 28, 2017 shared information about the opportunities, risks, and guidelines for doing trade with Russia, Cuba and Iran. This webinar was hosted by Global Chamber® Baltimore/Washington member, WCC International, and Global Chamber® Worldwide.

    We learned that trade is possible with Russia, Cuba and Iran, however, anyone wishing to enter these markets must first do much up front research and homework.

    Our speakers discussed the different special sanctions in place, how companies can best navigate these restrictions, and what available resources are available to assist companies interested in these markets.

    Our expert speakers also reminded us of the importance to monitor these markets on an on-going basis as guidelines and rules for doing business with sanctioned countries change frequently. Thank you WCC International and all of our panelists!

     


    Patty Azar, from Vision Alignment, led this informative discussion.  

    Our panel of experts, who shared their knowledge and expertise, included:

    Elshan Baloghlanov, WCC International (Bethesda, MD) - Elshan is an international trade specialist and the Managing Director at WCC International. He and his firm help companies buy and sell across borders, particularly in the Caspian Black Sea Region.

    Doreen Edelman - Baker, Donelson (Washington, DC) -  Doreen is a shareholder and co-chair of Baker Donelson's global business team. She has 25 years experience counseling companies on export compliance, obligations, and responsibilities.

    Kerry Contini, Baker McKenzie (Washington, DC) - Kerry provides counsel for the firm's outbound practice group. She has written on export controls and sanction issues for several publications including the Export Practitioner. Her focus is on export controls, trade sanctions, and anti-boycott laws.

    That's me LeAnn Young on the left. It was a pleasure to learn more at this webinar!

    If you are interested in learning more about doing business with Russia, Cuba and Iran, please take time to view this informative webinar and reach out to WCC International or Global Chamber®.

    And did you miss it, or wish to see it another time? Here it is: Watch recorded webinar

    Click here to contact Global Chamber 

  • 06 Apr 2017

    Headquartered in Stevensville, MD, International Green Structures (IGS) is striving to be the global leader of sustainable housing solutions by providing affordable, durable building materials and structures. IGS offers a variety of pre-engineered designs ranging from single and multifamily homes, large scale worker housing, and transitional shelters for natural or man-made disasters. Ideal clients are construction companies, developers, non-profits, to emerging nations, communities, oil and gas mining companies, and corporations.

    IGS manufactures sustainable Compressed Agricultural Fiber (CAF) Panels. The process starts in the field with the straw left after the harvest of rice and wheat. The straw has little nutritional value for feedstock and is normally burned and or tilled under. IGS procures the straw from the farmer, thereby creating a second cash crop and compresses the straw into durable, strong CAF Panels which are cut into specific lengths for architecturally approved designs. At the build site, the CAF panels are fit to pre - engineered steel framing systems to create IGStructures for houses, schools and healthcare facilities. IGStructures are easy to assemble and pre-engineered designs allow for quicker, no waste construction and cost savings across multiple sectors.

    CAF technology has been used globally for over 70 years and has no long term impact on the environment. IGS has significantly improved the product and assembly process allowing for easy transportation and assembly at the job site within days of arrival. In 2008, the design was approved by the US Federal Government as a post disaster housing technology solution. IGSM-K and IGSM- W (their worldwide manufacturing facility) has exported product and successfully built IGStructures in the United States, Kenya, Nigeria, Ghana, Uganda, Vanuatu, Colombia, Guatemala and India. IGS is headquartered in Stevensville, MD and manufactures and exports from IGSM-K (Thika, Kenya) and IGSM-W in Whitewright, Texas.

    Learn more: www.IGStructures.com

     

     

  • 21 Mar 2017

     

    Clements Worldwide is a leading provider of insurance solutions for expatriates and international organizations. Founded in 1947, Clements of­fers worldwide car, property, life and health, and specialty and high risk insurance to clients in more than 170 countries. Their dedicated staff in Washington, DC, London, and Dubai are committed to providing superior customer service and claims response.

    From humble local beginnings providing international insurance to members of the U.S. Foreign Service they have grown into organization that provides customized coverage to humanitarian and development organizations, international schools, government contractors and global enterprises to name a few.

    With nearly 70 years of experience they have built a solid reputation in the industry and among clients. From our turnkey solutions to our customized programs Clements Worldwide offers individuals and organizations worldwide coverage to fit their needs.  

     

     

     

     

     

     

     

     

     

     

     

  • 17 Mar 2017

    Global Chamber® Baltimore/Washington welcomed foreign exchange specialists from Tempus  to our international business session on March 10. Peter Stoutjesdijk (hedging specialist), Phyllis Riley (FX strategist) and Dr. Jon Min (economist), showed us how best practices in foreign exchange can protect your company's profit margins, lower costs, and boost competitiveness in the world market for both importers and exporters.

     

     

    The World Economy: What is happening and what to expect.

    • The Foreign Exchange market is $5.2 trillion per day and expected to grow.
    • The US Dollar is strong and is expected to become even stronger.
    • The Yen is a safe haven currency, very liquid but difficult to forecast.
    • Initially the British pound reacted negatively to Brexit but has stablized.
    • Expect the Canadian dollar to weaken along with oil prices.
    • Mexican economy is slowing down. (Good place to vacation!)
    • Switzerland has has negative interest rates, which means when you save in the bank - you lose money. 
    • U.S. growth expected to be about 2% in 2017. but there are many political risks.
    • In Europe, growth is expected to be about 1% and finally, no fear of inflation.

     

     

    International Payments: Foreign exchange considerations for managing currency risk.

    • Consider doing business overseas in foreign currencies. This makes more sense for the international buyers and keeps you competitive in foreign markets. Then protect your investment through foreign exchange best practices on the home front.
    • Utilize a sim[ple hedging strategy (Forwards, Standing Orders) to lock in the best exchange rate and eliminate foreign exchange risk.
    • Hedging can be very useful to companies selling their products/services outside of the country.

     

     

    To learn more about how your company can utilize foreign exchange to its benefit, contact Tempus at: tempus-us.com.

     

     

  • 27 Feb 2017

     

    Registration is Now Open 

    for the EXIM Bank 2017 Annual Conference

    Register here 

    EXIM Bank's Annual Conference presents a unique opportunity for companies from around the world to meet U.S. exporters. Attendees include more than 1,100 exporters and representatives of financial institutions, foreign trade partners, and government officials. At the event, participants also meet EXIM Bank staff and obtain detailed information about our export credit products and programs.

    Featured Speakers

    John Browne, Executive Chairman, L1 Energy

    Jim Clifton, Chairman and CEO, Gallup

    Jay Ireland, President and CEO, GE Africa

    Jasandra Nyker, CEO, BioTherm Energy

    David M. Rubenstein, Co-Founder and Co-CEO, The Carlyle Group

    H.E. Mr. Louis-Paul Motaze, Minister of Economy, Planning and Regional Development, Republic of Cameroon

    Where
    Omni Shoreham Hotel
    2500 Calvert Street, NW
    Washington, DC 20008
    Phone: 202.234.0700

    When
    Thursday, April 6, 2017 - 8:00 am - 5:00 pm
    Friday, April 7, 2017 - 8:00 am - 2:00 pm

    Hotel Accommodations:
    Overnight accommodations are being offered by the Omni Shoreham Hotel at a conference rate of $295.00/night +14.5% tax (single or double occupancy). To make a reservation on-line, please CLICK HERE (link is external). The cutoff date for reservations is Tuesday, March 14, 2017.

    Exhibitor Information:
    If your organization is interested in participating as an exhibitor, please send an email inquiry to Capital Meeting Planning via email: exhibits@cmpinc.net.

    For More Information:
    Please contact Capital Meeting Planning via email: registrar@cmpinc.net or by phone: 703.536.4992.

    Register here 

  • 09 Feb 2017

     

     

     

     

    OfficeDepot/OfficeMax  team up with Global Chamber to offer members discounts and special access to discounted items from OfficeDepot/Office/Max. Available only to Global Chamber members, this program (currently available in the United States) invites members to access a special link via the OfficeDepot/OfficeMax listing in the Global Chamber directory,  to take advantage of special members-only sales promotions and buying power discounts. 

    Click here for the official announcement. Members are encouraged to visit the Office Max Global Chamber directory listing here.

     If you’re interested in becoming a member of Global Chamber to take advantage of this program and gain access to global connections, please contact us.

    CLICK HERE to email us or call us at 410.630.9058

     

     
     
     
     
     
     
  • 08 Feb 2017


    AAAE is managing for the U.S. Trade and Development Agency (USTDA) and the FAA a program that will bring 16 high level Turkish government and airport officials and a U.S. embassy official from Ankara to Washington, D.C., and Atlanta, Georgia, February 26 to March 4. This group will include the key leaders of the $12-16 billion New Istanbul Airport construction program. 

    There will be a business briefing at the Crystal City Marriott Hotel in Arlington, Virginia on Tuesday, February 28 that will include presentations by the Turkish delegates on business opportunities for the New Istanbul Airport as well as time for one-on-one meetings between U.S. industry, the Turkish delegates, and U.S. government officials.

     Click HERE to to learn more and register for the Feb. 28 business briefing.

    Confirmed Turkish Delegates 

    General Directorate of State Airports Authority (DHMİ) 
    Ms. Funda Makbule Ocak 
    Director General and Chairwoman of the Board 

    Mr. Mehmet Uslu 
    Head of Construction & Real Estate Department 

    Mr. Kemal Zafer Topuz 
    Head of Strategy Development Department 

    Mr. Mustafa Kılıç 
    Head of Air Navigation Department 

    Mr. Orhan Gültekin 
    Head of Electronics Department 

    Mr. Mehmet Gürbüz 
    Civil Engineer of Construction & Real Estate Department (Building Control Directorate) 

    Mr. Timur Alp Bayrak 
    Director General of Istanbul Atatürk International Airport 

    İGA Havalimanı İşletmesi A.Ş. (İGA) 
    Mr. Hüseyin Keskin 
    Chief Executive Officer 

    Mr. Mehmet Büyükkaytan 
    Chief Operating Officer 

    Mr. Trevor Carnahoff 
    Chief Consultant 

    Mr. Ozan Karakis 
    Airside Operations Director 

    Mr. Fatih Mere 
    Director 

    Mr. Atinç Tunali 
    Airside Operational Planning Manager 

    Turkish Airlines 
    Mr. Akif Konak 
    Deputy General Manager in charge of Commercial Affairs 

    Mr. Fatih Kacmaz 
    Head of Department, Flight Operations 

    U.S. Embassy Ankara 
    Ms. Ozge Eksi 
    Senior Commercial Specialist 
    U.S. Foreign Commercial Service

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